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Box Office

In writing
Kartenservice der Deutschen Oper Berlin,
Postfach 10 02 80, 10562 Berlin

Telephone / Ticket-Service
Monday to Saturday: 9 am until 8 pm
Sunday and on public holidays noon until 8pm
+49 (0) 30-343 84 343

E-Mail
info@deutscheoperberlin.de



 

The box office at Bismarckstraße 35 is open from Wednesday to Saturday from 12:00 to 19:00.

The box office also reopens one hour before the performance.
 

 

Welcome to the Internet Ticket Shop of the Deutsche Oper Berlin

Tickets may be booked by following these steps:

1) Indicate search criteria when searching for an event.

2) Select a specific event.

3) Select seats in the digital seating chart.

4) LogIn (please consider the information in the LogIn area).

5) Pay by credit card.

6) Choice of dispatch option (collection at the box office, dispatch of tickets to your postal address, electronic dispatch as Ticketdirect or Ticketdirect Mobile)

 

 

In order to print out the tickets, you will need the latest version of the Acrobat Reader so that the barcode can be clearly recognised on the ticket. You can download the current version of the Acrobat Reader free of charge here .

 

With the shopping cart function, you can place as many orders as desired, one after the other, and then collect them in your shopping cart. Only at the end do you pay in one step.

 

Please do not use the “Zurück” (back) button whilst booking, or else your booking procedure will be interrupted!

 

For payment we accept VISA, MASTERCARD, AMEX, JCB as well as PayPal and Sofortüberweisung. You have the choice between different shipping options. Your ticket as Ticketdirect Mobile (mail dispatch as QR code), as Ticketdirect (mail dispatch as pdf) or classically printed out and then sent by post. Provided your details are clear and complete, you can print out your tickets or have them sent to you (tickets can be sent within Germany up to 10 days, abroad up to 20 days before the event). If it is not possible to send your tickets, they will be left at the box office until the start of the performance.

 

You will receive a confirmation of your booking procedure by e-mail at the e-mail address that you have indicated.

 

We wish to point out that the view of the stage can be restricted, depending on the staging. We also request that you regard the surtitles as a service which cannot be of equal benefit to all spectators, since it is dependant on the location of the seat.

 

General Terms and Conditions of the artistic undertakings of Stiftung Oper in Berlin

 

Deutsche Oper Card

The Deutsche Oper Card entitles you to purchase up to two tickets per performance with a 25% discount for performances in price categories A, B, C, D and E as well as for performances at standard prices that fall within the validity period of this card. Excluded are performances in the Foyer and the Tischlerei, third-party events, performances of the Staatsballett Berlin and special events such as DER RING DES NIBELUNGEN. Combination with other discounts and reductions is excluded. Book before the advance sale begins. The Deutsche Oper Card costs €75 and is valid for the entire 2020/21 and the 2021/22 season. Order your Deutsche Oper Card hassle-free online, by phone or in person at our box office.

 

+++ For your Deutsche Oper Card click here! +++

 

Order your Deutsche Oper Card conveniently online or by phone.

Telephone / Ticket service
Monday to Saturday 9.00 a.m. to 8.00 p.m.
Sunday, public holidays 12.00 to 20.00 hrs
+49 (0) 30-343 84 343

E-mail: info@deutscheoperberlin.de

The exclusive advance booking for the performances from 17 October 2021 to 31 January 2022 with limited ticket contingent is only available on 22 September from 9.00 am. Tickets can be booked online and via the telephone ticket service, and from 12.00 noon also at the box office.

For a smooth purchase process, please make sure you are already registered in our webshop and take into account that the performances will not be visible to you until 09:00 a.m. If you have already been in the webshop before the start of the presale, please refresh your browser display regularly from 09:00 a.m. onwards.
 

 

Gift Vouchers

Gift vouchers of any amount can be purchased in the webshop, at the checkout or by calling the card service on 030-343 84 343. They can be redeemed at the above locations by quoting the voucher number or on presentation. Vouchers are only valid for Deutsche Oper Berlin's own events. The voucher value can be credited against the ticket price. Any remaining credit will be paid out in the form of a further voucher. Enjoy your gift!

Seating Plans and Prices 2021/22

The Hall Plan of the Deutsche Oper Berlin
 

 

The following applies to the purchase of all tickets:

Tickets are available in advance either in the webshop or via the telephone ticket service on 030-343 84 343 and at the ticket office (Wednesday to Saturday 12.00 to 19.00). Anonymous ticket sales will not take place. All tickets will be sold on a seat-by-seat basis. The box office is also open again.

Every ticket buyer has to leave contact details when purchasing tickets. Your ticket, which you will subsequently receive by email, will be issued with your surname and first name to enable unique identification.

Ticket purchasers of more than one ticket are obliged to keep the contact details of all ticket users available and to provide them on request so that they can be contacted by the authorities or the health department in case of an emergency.

+++ Please inform yourself about our hygiene concept here +++

 

Performances with regular price structure in the hall

Price Group 1 – yellow / Price Group 2 – pink
Price Group 3 – blue / Price Group 4 – green
Price Group 5 - red

B-Prices:     € 86,– / € 66,– / € 44,– / € 26,– / € 20,–

C-Prices: € 100,– / € 82,– / € 58,– / € 34,– / € 24,– 

D-Prices: € 136,– / € 100,– / € 72,– / € 44,– / € 26,–

E-Prices: € 180,– / € 134,– / € 94,– / € 58,– / € 32,–

F-PPrices: € 210,– / € 160,– / € 110,– / € 60,– / € 50,–

P / RING-Packages*: € 840,– / € 640,– / € 440,– / € 240,– / € 200,–
* Package for 4 performances of one cycle - no exchange between cycles possible.

Discounts

24-hour advance purchase right on 22 September 2021 (from 9.00 a.m.) for performances from 17 October to 31 January as well as 25% discount on all performances in price categories A to E (except F-prices and the RING packages) with your personalised Deutsche Oper Card

50 % reduction for children and pupils up to 21 years of age, volunteers in military and federal voluntary service and volunteers in social services. [except for E and F prices and the RING packages]

25 % reduction for students, trainees and unemployed. [except for E and F prices and the RING packages]

Classiccard holders: € 10.00 for music theatre performances [except for E and F prices and the RING packages] and ballets / € 8.00 for concerts on the day of the performance, in addition to the box office also on the phone.

At the box office [from one hour before the performance], tickets are subject to availability [except F prices and the RING packages]: € 15,- children and schoolchildren [up to 21 years], students and trainees, volunteers doing military service and federal voluntary service and volunteers doing a social year, unemployed / € 3,- berlinpass-holder

 

 

Generational performance

A MIDSUMMER NIGHT'S DREAM
on 10 October 2021/ recommended 14+

THE ABDUCTION FROM THE SERAGLIO
on 7 November 2021 / recommended 16+

DON CARLO
on 5 December 2021/ recommended 16+

THE BARBER OF SEVILLE
on 2 January 2022/ recommended 12+

THE MAGIC FLUTE
on 16, 23 January 2022 / recommended 10+

Children and young people up to 18 years of age pay only € 10 for all seats – pensioners and retirees pay € 25.

 

Open air on the parking deck

Best of LA TRAVIATA / The Great Django / September Song
€ 25,– / concs.: € 20,–

Premiere and all performances GREEK: 
€ 30,– / concs.: € 20,–

Discounts

25% discount and a 24-hour right of first refusal on 11 August 2021 (from 9.00 a.m.) with your personalised Deutsche Oper Card

The reduced price applies to children and schoolchildren up to the age of 21, volunteers doing military service and federal voluntary service and those doing a voluntary social year, as well as students, trainees and the unemployed.

The following conditions apply for the ClassicCard: Tickets for € 10,00 for GREEK / Tickets for € 8,00 for Best of LA TRAVIATA, The Great Django and September Song each on the day of the performance, in addition to the box office also on the phone.

Berlinpass holders pay € 3 on the day of the performance.

 

At the Tischlerei (Studio)

PASSERS-BY: € 20 / concs. € 10
NEW SCENES V:  € 20 / concs. € 10
ONCE TO BE REALISED: € 20 / concs. € 10
THE SNOW QUEEN: € 16,- / concs. € 8,-
Tischlerei Concerts: € 16,- / concs. € 8,-
Jazz & Lyrics: € 20,- / concs. € 15,-

Discounts

The reduced price applies to children and schoolchildren up to the age of 21, volunteers doing military service and federal voluntary service and those doing a voluntary social year, as well as students, trainees and the unemployed.

The following conditions apply for the ClassicCard: Tickets for € 10,00 for PASSERS-BY, NEW SCENES V, ONCE TO BE REALISED, THE SNOW QUEEN / Tickets for € 8,00 for the Tischlerei Concerts as well as Jazz & Lyrics each on the day of the performance, in addition to the box office also on the phone.

Berlinpass holders pay € 3 on the day of the performance.

 

We would like to point out that, due to the production, the view of the stage may be impaired. Furthermore, we ask you to consider the surtitles as a service from which not all seats can benefit in their entirety.

Deutsche Oper Berlin reserves the right to limit the number of tickets issued per orderer.

In principle, there is no entitlement to an exchange of tickets. In justified individual cases, Deutsche Oper Berlin reserves the right to make goodwill decisions and will charge a processing fee of € 5 for an exchange (exchange for an alternative date, voucher or customer credit).

Application for employee tickets

for members of foreign stages and the artistic field

To apply for tickets, please give us the following information about yourself so that we can process your request as soon as possible. The application is valid for one performance. Please note that payment is only possible via SEPA direct debit mandate. The data is requested at the end of the form. Reservations are not possible.

Click here to go to the order form.



 

General Terms and Conditions of the Artistic Establishments of the Berlin Opera Foundation

 

1. Scope of validity

The Terms and Conditions apply to legal relations between patrons, on the one hand, and the Berlin Opera Foundation, on the other, concerning the latter’s artistic establishments (Deutsche Oper Berlin, Staatsoper Unter den Linden, Komische Oper Berlin and Staatsballett Berlin). Where the following refers explicitly only to the Berlin Opera Foundation, this also refers implicitly to its artistic establishments.

The Terms and Conditions form part of the contract which comes into existence when tickets are purchased.

The Terms and Conditions also apply to subscribers and patron organisations and their members, if not waived by a separate agreement.

 

2. Schedules and start times

The valid schedules and start times can be found in the official publications of the Berlin Opera Foundation.

The Berlin Opera Foundation reserves the right to alter the schedules and casts.

The Berlin Opera Foundation accepts no responsibility for information on posters or other publications.

 

3. Entrance fee

The Berlin Opera Foundation will publish the valid entrance fees and make them known at the ticket offices. Discounts are available to groups of persons with special entitlements, upon presentation of an appropriate certificate at the ticket office. Discounted tickets are valid only with this certificate. If the certificate cannot be produced, the difference between the discount fee and the full entrance fee must be paid in full.

 

4. Provision of tickets

Tickets will be sold in advance for a season at the times listed in the publications of the Berlin Opera Foundation. The Berlin Opera Foundation reserves the right to limit the number of tickets per buyer in individual cases. Severely disabled people can be given preferential treatment.

Ticket orders in writing will be processed from the start of the advance sale period on a ‘first come, first served’ basis. There is, however, no right to have orders processed on this basis. Telephone ticket orders will be accepted from the start of the advance sale period.

If payment for ordered tickets is not received within the stipulated time limit, these tickets will be made available for resale. Pre-paid tickets can be sent by post on request. Both the costs and the risks of sending them by post will be borne by the purchaser.

Purchased entry tickets may not be resold for commercial purposes without the prior consent of the Berlin Opera Foundation. If contravened, the Berlin Opera Foundation reserves the right to legal recourse. Furthermore, the Foundation is entitled to refuse to sell entry tickets in future to those contravening the aforementioned prohibition.

The Berlin Opera Foundation reserves the right to alter or amend existing ticket sale regulations. They will be published and made known at the ticket offices by the Berlin Opera Foundation.

 

5. Ticket refunds

Sold tickets will not be refunded, nor will compensation be paid for expired tickets, except in the cases listed below.

The Berlin Opera Foundation reserves the right to alter casts, and cast alterations do not entitle ticket holders to have their tickets refunded.

If the work performed is different from that indicated when the ticket was purchased, the ticket can be returned before the beginning of the performance and the ticket price will be refunded.

If a performance is cancelled without substitution, the ticket price will be refunded, as long as the tickets are presented or sent to Patron Services within 30 days of the scheduled date of the performance.

If a performance is ended prematurely, patrons are entitled to have their tickets refunded only if the performance is ended before the first interval, or, if the performance does not have an interval, if it is ended before half of its scheduled duration has elapsed. Even in these cases, claims for refunds are valid only if the tickets are presented or sent to Patron Services within 30 days of the date of the performance.

Apart from the right to have the entrance fee refunded, as provided in the above paragraphs, no other expenses or damages claimed by patrons will be paid.

 

6. Lost tickets

If a patron loses his or her ticket, he or she will be provided with a replacement ticket at the ticket office, as long as he or she gives a believable account of which ticket he or she has purchased. The holder of an original ticket takes precedence over the holder of a replacement ticket.

 

7. Entry

The audience cloakrooms and foyers are ordinarily opened one hour before the beginning of a performance.

No one is entitled to enter after the performance has begun. If a patron is denied entry on account of his or her lateness, he or she has no right to have his or her ticket refunded.

 

8. Cloakroom

Objects and clothing carried by the guest, in particular backpacks, suitcases or larger bags have to be deposited at the cloakroom during the performance. Animals will categorically not be supervised. The Berlin Opera Foundation reserves the right to charge a cloakroom fee.

Coats left for supervision are insured in accordance with published insurance terms and conditions. Patrons of Deutsche Oper Berlin can leave furs for supervision only in designated cloakrooms for an insurance fee.

Supervised property will be returned upon presentation of cloakroom tags without further proof of ownership. If no tag is presented, cloakroom items left for supervision will be returned only if the patron gives a believable account of his or her entitlement to the items.

If the patron receives the wrong items, his or her items are damaged, or he or she has lost the cloakroom tag, this must be reported immediately to the cloakroom personnel. If a tag is lost, the patron is liable for replacement costs.

 

9. Lost property

Lost property of any description found in the performance venues of the Berlin Opera Foundation must be handed in to the house or cloakroom personnel. Lost property will be dealt with in accordance with the provisions of §§ 978ff. of the German Civil Code.

 

10. Householders’ rights

Householders’ rights are attributed to the Directors, who entrust their employees, in particular, their evening personnel, to exercise these rights. The instructions of the personnel at the performance venues must be followed.

Patrons can be refused entry to the performance venues if there is reason to believe that they will disrupt the performance or upset other patrons. Patrons can be sent out of performances in progress if they are disrupting these performances or upsetting other patrons, or if they do not have valid tickets for their seats. Entry can also be refused to patrons who have repeatedly breached these General Terms and Conditions. These patrons have no right to have their entrance fees refunded, or to compensation for any damages or expenses of any other description.

Persons preventing the sale of tickets or upsetting patrons can be sent out of the performance venues. It is not permitted to offer tickets for sale in the ticket office halls or anywhere else in the performance venues or their premises.

It is not permitted to take seats other than those indicated on the tickets. If a patron changes seats without entitlement, the Berlin Opera Foundation can charge the patron the difference between the paid ticket price and the ticket price for the seat occupied, send him or her back to the seat marked on the ticket, or send him or her out of the performance.

Mobile phones, watches and any other technical devices with acoustic signals must be switched off for the duration of the performance.

 

11. Image and sound recording

Patrons are forbidden to make image and/or sound recordings of any kind. Patrons can be sent out of the performance venues for violations of this rule.

If image and sound recordings during a performance are carried out by persons authorised by the Berlin Opera Foundation, the patrons agree, by their presence at the performance, that their images and words may be recorded, and that they have no right to remuneration if these are broadcast or published.

 

12. Liability

The Berlin Opera Foundation, its representatives and its employees accept no liability for damages of any kind suffered by patrons of its performance venues, except for those caused by malice or gross negligence. Liability for injury to life, limb and health remains unaffected, if the damages in question could ordinarily have been expected.

 

13. Data privacy

The personal order data can be collected, processed and used for the purpose of customer care by the Berlin Opera Foundation (Deutsche Oper Berlin, Staatsoper Unter den Linden, Komische Oper Berlin und Staatsballett Berlin) if the visitor has given his consent during the purchase process. Customer care is defined as taking measures intended to supply the customer with significant information and thus further provide the customer with specific benefits. The customer was informed that he can at any time revoke this agreement without prejudice. Berlin Opera Foundation affirmed that data privacy is absolutely ensured and that the data will not be transmitted to third parties.

 

14. Term of validity

These General Terms and Conditions will come into force on 1st September 2017. At the same time, the General Terms and Conditions of the Berlin Opera Foundation valid up to that point will expire.

 

15. Concluding clause

Should any stipulation of these General Terms and Conditions be invalid, the legal validity of the remaining Terms and Conditions will remain unaffected. The Berlin Opera Foundation is neither prepared nor obliged to take part in dispute settlement procedures by any consumer dispute settlement authority.

 

This English translation of the General Terms & Conditions is a service of the Berlin Opera Foundation. Thus the current German version is solely legally binding.

 

Furthermore, in view of the effects of the current corona pandemic, the following hygiene concept applies at the Deutsche Oper Berlin for ticket sales and performance visits.

Hygiene concept for opening the stages of the Deutsche Oper Berlin (Main hall, Foyer, Tischlerei ) with adherence to the current regulations

 

This concept serves as the guideline for holding performances at the Deutsche Oper Berlin during the coronavirus pandemic.

The concept is based on the current regulations imposed by the federal government and State of Berlin as of 20 July 2021, as well as the VBG accident insurance from April 2021. Implementation of this safety concept aims to facilitate opera and concert operations. This is a living document and is to be considered a flexible concept subject to changes according to the respectively current situation.

The concept thus considers the safety of visitors and personnel, while addressing how to reduce the risk of infection of the public and visitors to a minimum, and how to ensure adherence to occupational safety requirements for all involved parties and personnel.

In accordance with the regulations imposed by the State of Berlin as of 20 July 2021 (8th amending regulation from 4 June 2021), theatre operations may resume if the following conditions are met:

In the entire building complex of the Deutsche Oper Berlin, it is compulsory for visitors to wear an FFP2 or medical face mask.

Visitors with a doctor’s attestation confirming exemption from the mask requirement are still prohibited from attending performances or events.

Employees, except for stage personnel, are required to wear at least a medical face mask.

Visitors must maintain a distance of 1.5 m from each other when not at their seats.

Food service can be offered, pending adherence to the respective regulations.

 

Identification requirement and personal information

In order to be able to trace the chain of infection in the event of a SARS-CoV-2 infection, ticket buyers’ and on-site visitors’ contact information is recorded. To this end, visitors are required to register themselves with the Luca or Corona-Warn app, or on a sheet of paper, before entering the building. If digital registration is not possible, please use our visitor information form. You can fill this out in advance and bring it with you to the theatre.

Please direct any questions to the box office or ticket hotline at +49 (0)30 343 84 343.

On the evening of the event, all visitors are required to bring their personal identification and to present it at the entrance when prompted.

 

Buying tickets

Tickets can be purchased in advance either on the web shop, via the ticket hotline at +49 (0)30 343 84 343, and at the box office (Wednesday to Saturday, 12:00 p.m. to 7:00 p.m.). Anonymous ticket sales are not permitted. All tickets are sold with assigned seating. The evening box office is also open again.

Each ticket buyer must provide their contact information when purchasing the ticket.

Persons who purchase multiple tickets are obligated to obtain the contact information of all ticket users and to disclose this information upon request so that they can be contacted by the authorities or Health Office if necessary.

 

Admission requirements

You require the following documents (digital or physical copies) to gain admission to our performances and concerts:

Your ticket. See "Identification requirement and personal information"

A negative coronavirus SARS-CoV-2 test result (instant antigen test or PCR test / not older than 24 hours) from a test taken on the day of the performance.

or proof of full COVID-19 vaccination (the last vaccination must have been obtained at least 14 days before the event)

or proof of having recovered from COVID-19 (the positive PCR test result is at least 28 days and at most six months old, or at least one COVID-19 vaccine in the event of an infection from more than six months ago)

Your photo identification

 

Admission restrictions

Please note that, due to the ongoing pandemic, attendance at Deutsche Oper Berlin events is not possible in the following instances:

Admission is prohibited for persons who are infected with COVID-19 or present typical symptoms of COVID-19. According to the Robert Koch Institute, the typical COVID-19 symptoms are primarily fever, coughing, sore throat, and loss of sense of taste and smell.

Persons who, within the past 14 days, have had contact with someone infected with COVID-19 are also prohibited from attending events at the Deutsche Oper Berlin. This does not apply to persons who are occupationally required to have contact with COVID-19 patients, provided the respective safety measures had been adhered to for purposes of such work.

Visitors with an infection of the upper respiratory tract are not permitted to attend events.

If you are unable to attend an event due to one of the reasons stated above, tickets that have been purchased can be cancelled at the box office or via the ticket hotline up to two hours before the event.



 

Requirements for the Main Hall at Deutsche Oper and Philharmonie:

The "Pandemic" hall plan considers the maximum number of visitors pursuant to the regulations of the State of Berlin, as mechanical ventilation systems have been installed that ensure regular air flow. This means that the maximum total capacity in the hall is 1,865 seats. No seat spacing is provided between seated persons.

Admission to the foyers for performances on the main stage is from 60 minutes before the announced start of the performance, for recitals or discussions in the foyer from 30 minutes before the start of the performance.

Admission tickets are scanned contact-free and with the greatest possible distance from the buyer. Visitor admission is monitored in two steps:

1. Visitors‘ personal identification and verification of vaccination, test results or recovery (see admission requirements) are checked outside. All guests also register on the Corona-Warn App or Luca app or by filling out the contact form before entering the building.

2. Tickets are scanned and checked against the respective personal identification inside.

Please wear a medical or FFP2 mask from the moment you enter the venue and until you leave. Once you have taken your seat, the mask can be removed. For your own protection and the protection of those around you, we strongly recommend that you continue to wear your mask during the performance. Children up to the age of six are exempt from the mask requirement.

Persons must maintain a distance of at least 1.5 m from each other both at the entrance and inside the Deutsche Oper Berlin building.

The evening box office is open. The distance requirement of 1.5 m must also be adhered to at the evening box office.

Coat checks will also be available.

 

Requirements for the Tischlerei:

Up to 120 visitors are allowed to attend an event. As there is no mechanical ventilation system here, visitors must be at least 1 metres from each other during the event as well. Seating is assigned.

Visitors are only permitted to buy single tickets.

At the entrance please present your ticket, personal identification, and verification of vaccination, test results or recovery (see admission requirements)

Guests are required to wear an FFP2 or medical face mask. Persons must maintain a distance of at least 1.5 m from each other both at the entrance and inside the Deutsche Oper Berlin building.

The Tischlerei is accessed via the building complex entrance on Zillestraße. Admission starts 30 minutes before the event begins.

The events are not barrier-free. Please contact our ticket and visitor hotline at +49 (0)30 343 84 343 if you require assistance. We are happy to help you. There is no evening box office.

 

Adherence to general hygiene requirements

Please observe coughing and sneezing etiquette, in consideration of other visitors and our staff; maintain a safe distance from other persons (at least 1.5 metres, except in the concert hall after taking your assigned seat). Our sanitary installations and disinfectant dispensers serve to ensure comprehensive hand hygiene.

 

Changes and additions to the hygiene concept

Visitors acknowledge that additional regulations, terms and requirements may apply if necessary, in particular due to changes to legislation or official instructions or ordinances pertaining to admission to and spending time in the event vicinity, including following the purchase of admission tickets. Visitors will be notified of such changes, and these changes must be observed upon being announced.

 

Programmes

… if available, are available for free download on the website in advance. They can also be purchased from the service staff on the evening of the event. Cast lists and playbills are available free of charge.

 

 

Rest assured

Every surface and area within our premises is cleaned thoroughly and disinfected every day. This especially applies to surfaces that regularly make contact with hands.

We implement all medical requirements issued by the authorities with regard to working with and around other persons, and constantly monitor adherence to these requirements.

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