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Our Hygiene regulation

 

Obligatory identification and personal data

The acquisition of your contact details (first name and surname, date of birth, full address and, if available, e-mail address and telephone number) when you purchase a ticket serves to enable health authorities to trace and break chains of infection more quickly in the event of any infections. If you buy tickets for other people, you are obliged to provide their personal data as well.

Please note that tickets are non-transferable in the current pandemic situation. If you have any questions, please contact the box office or use the telephonic ticket-hotline on +49 30 343 84 343.

On the evening of the event itself, all visitors are required to carry their ID and present it upon request at the entrance.

 

Ticket purchase

Tickets are available in advance either in the webshop or via the telephone ticket service on 030-343 84 343 as well as at the ticket office (Wednesday to Saturday 12.00 to 19.00). The evening box office will remain closed.

Your ticket, which you will subsequently receive by e-mail, will be issued with your surname, first name and date of birth to enable unique identification.

When purchasing tickets for more than one person, the booking process must also include your companion's first and last name, date of birth, full address and, if available, email address and telephone number.

 

Access restrictions

Please understand that in view of the current pandemic situation, it is not possible to attend performances of the Deutsche Oper Berlin in the following cases:

Access to the events is not possible for persons who are infected with COVID-19 or show symptoms that are typical for a COVID-19 disease. Based on the information provided by the Robert Koch Institute, typical symptoms of COVID-19 disease are fever, cough and sore throat as well as a loss of sense of smell and taste.

Persons who have had contact with a person who has been diagnosed with COVID-19 disease within the previous 14 days are also not allowed to attend Deutsche Oper Berlin events. This exclusion does not apply to persons who have professional contact with COVID-19 patients, provided that the applicable safety measures could be observed.

Furthermore, visitors suffering from an upper respiratory tract infection are not allowed to participate in the events.

If it is not possible to attend your desired performance for one of the above reasons, tickets that are already purchased can be cancelled at the box office or by calling the ticket-hotline at least two hours before the performance.

 

Minimum distances between seats

In order to enable the largest possible number of visitors to attend the Deutsche Oper Berlin, the seating plan for the performances has been changed in agreement with the Senate Department for Culture so that there is a minimum distance of 1 metre between the individual seats. We ensure that the necessary minimum distances are maintained by blocking the corresponding seats.

 

Mouth and nose cover

Inside our opera house it is compulsory to wear an FFP2 mask. The obligation to wear this mask also applies when you are in your seat, so that the necessary protection against infection is maintained even in the case of the slightly reduced minimum distance between seats.

Exceptions to this obligation apply exclusively to children. No mask need be worn until the child reaches the age of 6. Children up to the age of 14 may wear a medical face mask (surgical mask) instead of an FFP2 mask.

 

 



 

In the Great Hall and in the Tischlerei applies:

Only personalised individual seats will be sold.

Please have your identity card with you at the entrance.

In addition, a negative test result (printed or mobile version) is required for entry, unless one of the exceptions for vaccinated and recovered persons mentioned below applies.

For rapid antigen tests, the maximum time between submission of the negative test result and the time the test is performed is 24 hours.

In the case of PCR tests, the requirements are met if no more than 24 hours have elapsed between the submission of the negative test result and the time of certification of that result.

Fully vaccinated persons whose last required vaccination was at least 14 days ago do not need a negative test result. In this case, appropriate proof - e.g. the yellow vaccination certificate - must be presented upon entry.

The same applies to recovered persons who present proof of a positive PCR test result for infection with the SARS CoV-2 coronavirus at least 28 days and no more than six months ago at the time of admission.

People who have recovered are to be treated in the same way as those who have been fully vaccinated, even if they have only received one vaccination dose.

The distance between the seats for the visitors is 1 m in the large hall and 1.5 m in the tischlerei (studio).

During the entire performance, in the premises of the Deutsche Oper Berlin and at the entrance and exit, it is mandatory to wear an FFP2 mask.

For performances from 18 June, the FFP2 mask may be removed as soon as you have taken your purchased seat.

 

On the parking deck applies:

Only personalised individual seats will be sold.

Please have your identity card with you at the entrance.

The distance between the seats for the visitors is 1 m.

During the entire performance and the entrance and exit, it is compulsory to wear a medical face mask (OP mask) or an FFP2 mask.

Submission of negative corona tests is not required for these open-air events.

 

Compliance with the general rules of hygiene

With consideration for other visitors and our staff, please keep the sneezing and coughing label; please keep sufficient distance from other people (at least 1,5 meters with the exception of the safety distance of 1 meter between seats in the appropriately furnished performances). Our sanitary facilities and disinfectant dispensers are available for comprehensive hand hygiene.

We recommend using the Corona-Warn-App provided by the Robert-Koch-Institute.

 

Changes and additions to the hygiene regulation

The visitors acknowledge that for good cause, in particular due to a change in the legal situation or instructions or orders issued by the authorities in connection with access to and stay in the event area, additional rules, regulations and requirements may also apply following the purchase of the admission tickets. These will be communicated to the visitors and must be observed as soon as they are announced. 

 

Program booklets

... if available, are provided for download on the website in advance. Cast list or programme leaflets are available to take home free of charge.

 

You can rest assured

All surfaces and areas on our premises are thoroughly cleaned and disinfected daily. This applies especially to contact surfaces with intensive hand contact.

We implement all medical guidelines given by the state authorities with regard to the contact and cooperation with other persons and constantly monitor compliance with them.

June 2021

We are delighted to finally welcome you back on site in June at the end of this special season. Experience not only the long-awaited premiere of "Das Rheingold" directed by Stefan Herheim, but also two best-of performances, "Don Carlo" and "La forza del destino", in the main hall. This programme is flanked open air on the parking deck by jazz concerts and a youth production "Beethoven. Ein Leben" and in the Tischlerei by the world premiere of "The Making of Blond".
 

 

THE MAKING OF BLOND
A scenic installation
Photo © Eike Walkenhorst

 

The performances in the main auditorium are conditional on the relevant approvals being granted. Should we have to change our plans due to non-granting of permission, increasing incidence values and/or other instructions from the Senate, the tickets purchased would of course be refunded. Only personalised individual seats will be sold. 

Extensive hygiene and protection measures apply to our open-air performances: The audience sits with masks on at firmly assigned seats at a distance of one metre. This means that a negative test is not required for the open-air performances.

Only personalised individual seats are also sold for the performances in the Tischlerei (studio). 

The applicable information on hygiene and spacing conditions can be found here on our website.

 

Christian Brückner reads excerpts from Kipling's Jungle Book, accompanied by the band playing Jungle Jazz. © Jonas Holthaus
 


Richard Wagner: THE RHINEGOLD / Main stage

The eve of the RING is reserved for mythical figures: Gods, dwarves and giants open the struggle for power that will later also determine the fate of mankind. And already here it becomes clear that the unbridled lust for power ultimately only claims victims. At the centre of Stefan Herheim's new production is the evocation of myth as a human attempt to explain the world to themselves over and over again and to understand their own existence through play.

12 [Premiere], 15, 19, 22, 25, 27 June 2021 

 

Two Best of Programmes / Main stage

Yosep Kang, Bogdan Baciu, Ante Jerkunica, Dinara Alieva and Judit Kutasi, Patrick Guetti and Byung Gil Kim will be performing arias and ensembles from what is perhaps Verdi's darkest masterpiece in "Best of Don Carlo" under the baton of Sir Donald Runnicles. Ulrich Matthes will moderate the evening on 11 and 13 June. On 17 and 18 June, you can experience Liudmyla Monastyrska, Roman Burdenko and Russell Thomas, among others, performing the highlights of this rarely performed opera by Giuseppe Verdi in "Best of La forza del destino". The orchestra will be conducted by Paolo Arrivabeni.

11, 13 June 2021: Best of DON CARLO 
17, 18 June 2021: Best of LA FORZA DEL DESTINO 

 

Gesine Danckwart: THE MAKING OF BLOND / Tischlerei

Together with Burkhard Ulrich and Jörg Schörner, the performers from Chez Company have undertaken research into vocal subjects and role models and selected music that is both typical of the subject and foreign to it - from the final scene from SALOME to an excerpt from Bach's "St Matthew Passion" and art songs from the German Romantic period.

8 [World premiere], 9, 10, 11, 12 June 2021 

 

Jazz Festival 2021 / Open air on the parking deck

The BigBand of the Deutsche Oper Berlin invites you to four Story Concerts on the parking deck. On 4 June you will hear the composition of "Heart of Darkness", with texts after Joseph Conrad and recitations by John von Düffel. On 5 June, experience scenes from Shakespeare's "A Midsummer Nights's Dream" in an interpretation by trumpeter and arranger Christian Meyers. Afterwards, on 6 June, we invite you twice to the successful production of "The Jungle Book", composed by Martin Auer and performed live by Christian Brückner.

4 June 2021: „Heart of Darkness“
5 June 2021: „A Midsummer Nights’s Dream“
6 June 2021: „The Jungle Book“ [15.00h und 18.00h]

 

For children from 10: BEETHOVEN –A LIFE / A production of the ATZE Music Theatre Open Air on the parking deck

In addition to jazz and Jungle Book, the ATZE Musiktheater also presents a world premiere on the parking deck. In "Beethoven – A Life", composer Sinem Altan and director Thomas Sutter go on a journey to the time of the French Revolution. From 13 June 2021, they approach the question of who Beethoven the person was. The result is a historical, dazzlingly staged portrait of the artist for everyone from the age of 10.  

13, 16, 18, 19, 20, 21, 24 June 2021

 

We wish you inspiring evenings and much pleasure!
 

Notes on data protection

The data collected from you will be used by us in connection with the Corona pandemic exclusively for the enforcement of infection control regulations, in particular for contact tracing. This includes the forwarding of this data to the competent health authority in the event that a person was ill, suspected of being ill, suspected of being infected or a carrier of the infection within the meaning of the Infection Protection Act at the time of the performance. In addition, the data must be made available to the competent authorities at their request if they wish to check whether the required information has been provided completely and truthfully by the visitors and the documentation has been properly kept by the organiser.

 

The data will be deleted by us four weeks after the end of the event.

 

The legal basis is Art. 6 para. 1 lit. c DS-GVO in conjunction with § 5 of the Berlin SARS Co'V-2 Infection Protection Measures Ordinance.

Ticket return Coronavirus (Pilot Project Testing 2021)

 

Please find our online form here.

 

Patrons who bought tickets via a third-party organisation (e.g. eventim.de) or an alternative ticketing outlet should contact the relevant agent direct.

 This form is not optimized for Internet Explorer. Please use for example the following browsers: Chrome, Firefox etc. or contact the ticket service at T +49 30 343 84 343 or send an e-mail to info@deutscheoperberlin.de.

 

After having sent the completed form to our ticket service, you will receive a copy of the form by email as confirmation of receipt. Please allow a processing time of approx. 4 to 8 weeks - thank you for your understanding.

 

Choose from one of these options ...

1 > Credit to my customer account

You would like a refund to the value of the ticket price as a credit to your customer account. You can use the credit for future ticket purchases.

2 > Ticket price to be reimbursed

You can return your tickets free of charge and receive a full refund. Send us the completed form with your customer and order number or contact us by phone at T +49 30 343 84 343. If you have paid for your tickets by phone or online by credit card, we will charge the amount back to your credit card. Otherwise we ask you to provide your bank details (IBAN) for the return transfer. Please understand that the reverse transaction may take some time, approx. 4 to 8 weeks. >>> How to find your order number.

3 > Donate the amount 

You would like to donate the amount worth the ticket price in favour of project work of the Young German Opera for children and young people during the holidays and you waive any repayment. From an amount of 50 euros we will send you a donation receipt. [further information on the purpose of the donation]

 

Donations in favour of project work of the Junge Deutsche Oper for children and young people during the holidays

Young talent is important to us. In the holiday and leisure programmes of the Young Opera, children and young people meet with professional musicians and theatre makers. They invent their own music, build stage sets and write scenes. We give children and young people a space to express themselves, to discover and develop their artistic talents. At the same time they enrich us by contributing their themes and perspectives, by teaching us to see opera with new eyes again and again. You can support this work by donating to the Young Opera's project work for children and young people during the holidays.

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